Last updated: 11 August 2026
Afrisun Orchards (“Afrisun”, “we”, “us” or “our”) respects your privacy. This notice explains how we collect, use, disclose and protect personal data when you visit afrisunorchards.com, submit a buyer enquiry, download information, or contact us by email, telephone or WhatsApp.
1. Who is responsible for your data
Afrisun Orchards is the data controller for personal data covered by this notice. You can contact us at:
- Address: First Floor, Block B, Ciata City, Nairobi, Kenya; P.O. Box 52021-00100
- Email: info@afrisunorchards.com
- Telephone/WhatsApp: +254 759 303030
2. Personal data we collect
We may collect:
- buyer-enquiry details, including your name, company, business email, telephone or WhatsApp number, destination country, products of interest, estimated volume and frequency, delivery period, packaging requirements and any additional information you provide;
- communications you send to us by form, email, telephone or WhatsApp;
- business transaction and correspondence records if we discuss or enter into a supply relationship; and
- technical and usage information such as IP address, browser and device information, pages viewed, referring page, approximate location, cookie identifiers and interaction events.
Please do not submit sensitive personal data or information that is not necessary for your enquiry.
3. How we use personal data
We use personal data to:
- respond to enquiries and confirm product availability, volumes, specifications, packaging, logistics and delivery requirements;
- prepare quotations and take steps requested before entering into a contract;
- manage customer, supplier and business relationships;
- operate, secure, troubleshoot and improve our website and services;
- measure website use and the effectiveness of contact channels; and
- comply with legal, regulatory, accounting and security obligations.
4. Legal grounds for processing
Depending on the circumstances, we process personal data with your consent, to take steps at your request before a contract, to perform a contract, to comply with law, or for legitimate business interests such as responding to buyers, protecting our website and improving our services. You may withdraw consent at any time, without affecting processing already carried out lawfully.
5. Cookies, analytics and embedded services
Our website uses necessary cookies and may use analytics cookies or similar technologies. Google Analytics helps us understand aggregated website use and contact interactions. The Contact page embeds Google Maps, and the site provides links to WhatsApp and other external services. These providers may receive technical information when you use their services and process it under their own privacy terms.
You can use our cookie controls where displayed and can also restrict or delete cookies through your browser. Blocking some cookies may affect website functions.
6. When we share information
We do not sell personal data. We may share data only as reasonably necessary with authorised staff and service providers that support website hosting, email, security, analytics, communications, professional advice, logistics or business operations. We may also disclose information when required by law, to protect rights or security, or in connection with a legitimate business reorganisation. Service providers are expected to protect the data and use it only for the agreed purpose.
7. International processing
Some website, analytics, communications or cloud providers may process data outside Kenya. Where personal data is transferred internationally, we take reasonable steps to use appropriate contractual, organisational or legal safeguards required by applicable law.
8. How long we keep data
Buyer enquiries that do not become an active business relationship are normally kept for up to 24 months after the last interaction, then deleted or anonymised unless there is a legal, security or dispute-related reason to keep them longer. Contract, transaction and regulatory records may be retained for the period required by applicable law. Analytics and security records are retained according to the settings and legitimate needs of the relevant service.
9. Security
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
10. Your rights
Subject to applicable law, you may ask to be informed about our use of your data, access it, correct inaccurate data, request deletion, object to or restrict processing, request portability where applicable, or withdraw consent. We may need to verify your identity before completing a request.
Send privacy requests to info@afrisunorchards.com. You may also raise a concern with Kenya’s Office of the Data Protection Commissioner. The governing framework includes Kenya’s Data Protection Act.
11. Children
This business-to-business website is not intended for children, and we do not knowingly seek personal data from anyone under 18.
12. Changes to this notice
We may update this notice when our website, services or legal obligations change. The current version and its update date will be published on this page.